The health and safety of our employees, customers and suppliers are of great priority. We continue to follow the recommended guidelines by Center of Disease Control (CDC) with relation to the cleaning of our facilities.
As designated an essential industry, Fairview Millwork locations are open and prepared to help you with a method that works best for you. We are encouraging our customers to call in orders in order to minimize person to person exposure in our facilities. Please note the updates below:
- Call in orders are recommended to respect “social distancing”
- We recommend making appointments with our sales staff and designers to accommodate the request for limited persons in the facilities.
- Our suppliers are still delivering material to our locations
- We will continue to make deliveries but with a modified curb side delivery to limit exposure
- For pick up orders please call ahead so that we can have the product pulled for you, this will help to limit personal contact and respect the “social distancing” request
- We continue to accept all methods of payment however utilizing credit cards or our trade credit Blue Tarp accounts are preferred in order to limit person to person exposure.
- We are accepting limited returns at this time; we are sorry if this may cause an inconvenience for you but we will resume normal operations of returns when this passes.
- Most of our suppliers have suspended all job and homesite warranty service including Andersen Windows. We may be able to supply your parts for your own use and your installation.
- Our sales team is available by phone (including their cell) and email. Should you need to contact us for information and pricing you may also use our [email protected] general mailbox.
Making some minor adjustments helps us do our part by staying true to the CDC guidelines to protect our staff, customers and communities. We will continue to monitor the state and federal guideline and update our customers as further changes may be necessary. Please check our website for updates www.fairvu.com
We thank you for being loyal customers to Fairview Millwork and wish that you and your families stay healthy and positive as we all contribute to help end this.